Terms and Conditions


  • The delivery of the service will be done to the best of our ability as per the slot
  • Reasonable amount of delay to the extent of traffic on roads should be allowed a s grace
  • The delivery of service will be deemed to start once the Nurse reached the address.
  • The service will be deemed complete once a reasonable agreement is reached with the customer about the completion


  • All payment will be in advance for the full service booked.
  • A service can be cancelled 24 hours prior to the slot booked with full refund
  • A full refund will be initiated for such cancelled orders minus the transaction charges if any
  • For orders cancelled less than 24 hours before a service
  • We will retain 20% Of the fees and refund the balance
  • All refunds will be made to the account from which the transaction is initiated.

Privacy policy

  • All data , information of the customer will be maintained in strict confidence with OrangeCross
  • No information will be shared with a 3rd party without express consent of customer
  • All information will however be used for specific service related communication with the specific customer

General information


Contact Number

+91 94380 11116
0674 – 2545466

Office Address

OrangeCross HomeHealth Pvt Ltd. 3rd Floor, KI Plaza, Plot no. 504, Near Kalinga Stadium Square, (Opp Indian Oil Petrol Station ), Madhusudan Nagar, Bhubaneswar-751012