Initial call or visit to office

Registration

Orangecross team visit to patients home

– To understand the health needs
– Access the equipment requirement if any
– Answer any queries by the family members

Draw a customized care plan

– Care plan based on patient’s need
– Daily care
– Carrying out the treatment recommendation of the primary treating doctor
– Documentation of the health parameters
– Need based interaction with the primary treating doctor

Selection of appropriate caregiver

Intimation of service charge & agreement

Care supervision

– Maintaining progress on day to day basis
– Visit by out care manager to monitor performance of the care giver
– Assessment of client satisfaction