Terms and Conditions

Home Terms and Conditions

Terms and Conditions

Terms and Conditions
Delivery :
• The delivery of the service will be done to the best of our ability as per the slot
• Reasonable amount of delay to the extent of traffic on roads should be allowed a s grace
• The delivery of service will be deemed to start once the Nurse reached the address.
• The service will be deemed complete once a reasonable agreement is reached with the customer about the completion,
Payment/Cancellation/Refund
• All payment will be in advance for the full service booked.
• A service can be cancelled 24 hours prior to the slot booked with full refund
• A full refund will be initiated for such cancelled orders minus the transaction charges if any
• For orders cancelled less than 24 hours before a service
o We will retain 20% Of the fees and refund the balance
• All refunds will be made to the account from which the transaction is initiated.
Privacy policy
• All data , information of the customer will be maintained in strict confidence with OrangeCross
• No information will be shared with a 3rd party without express consent of customer
• All information will however be used for specific service related communication with the specific customer
General information
info@orangecross.in
Office Address
OrangeCross HomeHealth Pvt Ltd.
3rd Floor, KI Plaza, Plot no. 504,
Near Kalinga Stadium Square, ( Opp Indian Oil Petrol Station ),
Madhusudan Nagar, Bhubaneswar-751012
Contact Number
+91 94380 11116
0674 – 2545466